Terms and Conditions

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Website Terms and Conditions

Welcome to the Sure Mind Counselling website (the "Site").

By browsing, accessing, or using this website, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please do not use our website.

1. General Information Only

The content provided on this website is for general informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or psychological treatment. Always seek the advice of a qualified health provider with any questions you may have regarding a mental health or medical condition.

2. Emergency and Crisis Situations

This website and its contact forms are not monitored 24/7 and are not crisis intervention services.

If you are experiencing a mental health emergency, are in life-threatening danger, or require immediate crisis support, please contact emergency services or a crisis helpline immediately:

• Emergency Services: Call 000 (Australia)
• Lifeline: Call 13 11 14
• Beyond Blue: Call 1300 22 4636

3. Intellectual Property

Unless otherwise stated, Sure Mind Counselling owns the intellectual property rights for all material, text, images, and branding on this website. You may view and print pages for your own personal, non-commercial use, but you must not republish, sell, or duplicate our content without written permission.

4. Limitation of Liability

While we strive to ensure the information on this website is accurate and up to date, Sure Mind Counselling makes no guarantees regarding the completeness or accuracy of the material. Your use of this website and its contents is entirely at your own risk. Sure Mind Counselling will not be held liable for any loss or damage arising from your use of, or inability to use, this Site.

5. Third-Party Links

Our website may contain links to external websites managed by third parties. These links are provided for your convenience only. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

6. Modifications

Sure Mind Counselling reserves the right to review and amend these terms at any time without notice. By continuing to use the website after changes are made, you accept the updated terms. 

Version 1.0

Effective date: 14 July 2026